Please contact Kinek customer support directly about forwarding to Canada – call 1–844-300-8533 or send an email to [email protected].
Yes, your Kinek profile has a wealth of information for you. We highly recommend logging into your web account and navigating to “view hours and pricing” to see all the information regarding your KinekPoint. Your mobile app has a small portion of this information and is there for quick access to your KinekPoint address.
There is no waiting period after you sign up for an account. You can begin shipping to your new Kinek address immediately after you select a KinekPoint. Check your inbox for a welcome email and login to your Kinek account for your shipping address and Kinek#. IMPORTANT: your Kinek# must be in the Kinek address you ship to and is used to accept your package.
One of the many benefits of Kinek is that you can send packages to a KinekPoint of your choice. It might be easier to send packages to a KinekPoint near your work or along your daily commute. Or perhaps you are travelling and would like your packages sent to a KinekPoint close to your relatives, hotel, or RV campground as you travel from city to city. Your Kinek# remains the same, your “Ship To KinekPoint” address can change.
When your package arrives at your KinekPoint, you will receive a Kinek Delivery Notice email if your name and Kinek# are in the shipping address. Remember to check spam folder and mark as safe sender.
In order to pick up your packages, you may need to cross the border. It is required that you have a passport (or a Nexus pass at Nexus enabled crossings).
A Local KinekPoint is a US business close to your home, work, or everyday commute. These locations are for purchases within the country you live in and want shipped somewhere that is close due to not being at home at the time of delivery.
A U.S. Border KinekPoint is used for Canadians who are purchasing items outside of their country and need a location to ship their goods to. Often times, U.S. retailers will only ship within the U.S. or it may simply be cheaper to ship to a border KinekPoint and drive down to pick up packages.